2jbt Privacy Policy — How We Protect Your Data

01 Introduction

2jbt ("we", "us", "our") is committed to protecting the personal information of all players who use our platform. This Privacy Policy applies to all users of the 2jbt website at 2jbt.onl and the 2jbt Android application. It sets out how we collect, use, store, and protect your personal data, and what choices you have regarding your information.

By registering an account or using any part of the 2jbt platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, please do not create an account or use the platform.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy. All three documents together form the full framework that governs your use of 2jbt.

02 What Information We Collect

We collect information in two main ways: directly from you when you register and use the platform, and automatically through your interaction with our website and app. Below is a clear breakdown of what this includes.

We do not collect sensitive personal information such as biometric data, religious beliefs, or political views. We do not collect data about players' financial situations beyond what is directly relevant to processing their PKR transactions on the 2jbt platform.

03 How We Use Your Information

Every piece of information we collect has a specific, legitimate purpose. We do not use your data for anything beyond what is described below without your explicit consent.

• Account Management: To create, maintain, and secure your 2jbt account and verify your identity when required.
• Transaction Processing: To process PKR deposits via JazzCash, Easypaisa, Raast, and IBFT, and to handle your withdrawal requests accurately.
• Platform Delivery: To allow you to access and play slot games, fish games, live casino, and other 2jbt content.
• Customer Support: To respond to your queries, resolve issues, and investigate complaints fairly.
• Security & Fraud Prevention: To detect and prevent unauthorised account access, fraudulent transactions, and prohibited conduct as set out in our Terms.
• Responsible Gaming: To monitor gameplay patterns that may indicate harmful behaviour, and to apply responsible gaming tools where needed.
• Platform Improvement: To understand how players use the platform and make informed decisions about new features, game additions, and payment options.
• Legal Compliance: To meet any applicable legal obligations that require us to retain or disclose certain records.

04 Payment Data & PKR Transactions

Because all transactions on 2jbt are conducted in Pakistani Rupees through local payment channels, we handle financial data carefully and with additional security measures in place. When you make a PKR deposit or request a withdrawal via JazzCash, Easypaisa, Raast, or bank transfer, we record the transaction details necessary to process and reconcile the payment.

We do not store full payment credentials on our servers in unencrypted form. Payment confirmations are received from the respective payment provider — JazzCash, Easypaisa, or your bank — and matched against your 2jbt account to credit your wallet or process your withdrawal. Your mobile wallet number or bank account details are stored only to the extent required to route withdrawal payments back to your verified account.

• Payment data is used exclusively for transaction processing and fraud prevention.
• Your financial details are never shared with other players or unrelated third parties.
• Withdrawal details are matched against your verified identity to ensure funds reach the correct person.
• Transaction records are retained as required for legitimate operational and compliance purposes.

05 Who We Share Your Data With

2jbt does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share data only where it is strictly necessary to operate the platform and serve you properly. The categories of recipients are limited and clearly defined.

• Payment Providers: JazzCash, Easypaisa, Raast, and banking partners receive only the transaction data needed to process your PKR deposits and withdrawals.
• Identity Verification Services: Where we use a third-party service to help verify your identity documents, that service receives only the specific data needed for that check and is contractually bound to protect it.
• Technology & Hosting Providers: Our platform infrastructure partners who store and process data on our behalf operate under strict data protection agreements.
• Game Content Providers: Game studios and live casino operators whose content appears on 2jbt may receive anonymised session data for technical performance purposes — they do not receive your personal identity or payment details.
• Legal & Regulatory Authorities: We may disclose information where required to do so by applicable law, court order, or to protect the legitimate rights and interests of 2jbt or its players.

All third parties with whom we share data are required to handle it in accordance with applicable privacy standards. We do not permit our partners to use your data for their own marketing or unrelated purposes.

06 Cookies & Tracking Technologies

The 2jbt website uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players interact with it. A cookie is a small text file stored on your device when you visit a website. It does not give us access to your device beyond what is described here.

• Essential Cookies: Required for the platform to function — these handle your login session, keep your wallet balance accurate across pages, and maintain your language and display preferences.
• Analytics Cookies: Help us understand which pages and features are most used, so we can prioritise improvements. This data is aggregated and does not identify individual players.
• Security Cookies: Used to detect and prevent fraudulent or suspicious activity on your account.

We do not use third-party advertising cookies or tracking pixels for ad targeting purposes. You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain platform features.

07 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period thereafter, as required for legitimate operational purposes. Specific retention periods depend on the type of data involved.

• Account & Identity Data: Retained for the duration of your account and for a period after account closure to allow resolution of any outstanding matters.
• Transaction Records: PKR deposit and withdrawal records are retained for the period necessary to meet financial record-keeping requirements.
• Support Records: Communication records related to complaints or support queries are retained until the matter is fully resolved and for a reasonable period thereafter.
• Technical & Usage Data: Aggregated and anonymised usage data may be retained indefinitely for platform analytics. Data linked to your individual account is deleted or anonymised once it is no longer needed.

When data is no longer required, it is deleted or anonymised in a secure manner so it can no longer be linked back to you as an individual. If you wish to request deletion of your personal data, please see the Your Rights section below.

08 How We Keep Your Data Safe

Protecting your personal information is something we take seriously at 2jbt. We implement a range of technical and organisational security measures to protect your data against unauthorised access, accidental loss, alteration, or disclosure.

• Data in transit between your device and 2jbt servers is protected using industry-standard encryption (HTTPS/TLS).
• Sensitive account data is stored using strong encryption and hashing techniques.
• Access to personal data within 2jbt is limited to staff and systems that genuinely need it to perform their function.
• We monitor our systems continuously for unusual activity that could indicate a security incident.
• Payment data such as your JazzCash or Easypaisa number is stored only in the form necessary to route your withdrawals — full payment credentials are not stored in plaintext.

While we do everything reasonable to keep your data safe, no system is entirely invulnerable. If you ever suspect that your 2jbt account has been accessed without your permission, please contact us immediately at [email protected] and change your password right away. Our team will prioritise account security matters.

09 Your Rights Over Your Data

You have rights regarding the personal information we hold about you. We are committed to respecting and facilitating those rights in a straightforward way. To exercise any of the rights below, contact our support team at [email protected] with your registered mobile number and a description of your request.

• Right to Access: You can request a copy of the personal data we hold about you at any time.
• Right to Correction: If any of your personal information is inaccurate or out of date, you can ask us to correct it. Some changes (such as your registered name) may require identity verification.
• Right to Deletion: You may request deletion of your personal data. We will comply where there is no overriding legal or operational reason to retain it. Note that some data (such as transaction records) may need to be retained for a defined period regardless.
• Right to Restrict Processing: In certain circumstances you can ask us to limit how we use your data while a query or complaint is being investigated.
• Right to Object: You can object to your data being used for marketing communications at any time. We will stop using it for that purpose immediately upon receiving your request.
• Right to Close Your Account: You may close your 2jbt account at any time. Any verified real-money PKR balance will be returned to you via your registered withdrawal method following standard processing steps.

10 Minors & Age Policy

2jbt is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, you must not register an account or use any part of the 2jbt platform.

During registration and identity verification we take steps to confirm that players meet the minimum age requirement. If we discover that personal data has been collected from a person under 18, we will delete that data promptly and close the associated account. Any funds deposited by or on behalf of a minor may be held pending investigation before being returned through the original payment method.

If you are a parent or guardian and believe that someone in your care has created a 2jbt account, please contact us immediately at [email protected]. We will investigate and act on the matter without delay.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable requirements, or improvements to our data handling practices. When we make material changes, the "Last Updated" date at the top of this page will be revised accordingly.

Where a change significantly affects how your data is used, we will take reasonable steps to notify registered players — for example through an in-platform notification or a message to your registered contact details. Your continued use of 2jbt after an update to this Privacy Policy constitutes your acceptance of the revised version.

We recommend bookmarking this page and reviewing it periodically, particularly before making significant use of the platform such as large deposits or withdrawals. The most current version of this policy is always available at 2jbt.onl/privacy-policy.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, our support team is here to help around the clock. We take all privacy queries seriously and will respond as quickly as possible.

Reach us at: [email protected]

When contacting us about a data matter, please include your registered mobile number and a clear description of your query so we can locate your account and assist you efficiently. For urgent matters — such as suspected unauthorised access — please flag your message as urgent and our team will prioritise it.

You can also find answers to common questions about accounts, payments, and platform rules on our FAQ page.